Shipping policy
SHIPPING POLICY
Last Updated: June 2026
Thank you for choosing TT.Jeffries Ash & Rise Label. Please review our Shipping Policy before placing your order.
ORDER PROCESSING
All orders are custom-made and produced after design approval has been received from the customer. Production times vary based on order size, garment availability, and project requirements.
Estimated production timelines will be communicated during the ordering process. Production time does not include shipping or delivery transit times.
Once your order has been completed, you will receive confirmation that your order is ready for delivery or shipment.
LOCAL DELIVERY (DALLAS-FORT WORTH AREA)
TT.Jeffries Ash & Rise Label proudly serves customers throughout the Dallas-Fort Worth Metroplex.
Whenever possible, local orders may be personally delivered by our team. Delivery availability, scheduling, and eligibility will be determined based on location, order size, and scheduling availability.
Customers will be contacted directly to coordinate delivery arrangements when applicable.
SHIPPING
We ship custom apparel orders throughout the United States.
Shipping carriers may include USPS, UPS, FedEx, or other approved carriers. Carrier selection will be determined at the time of shipment based on destination, package size, transit times, and available shipping services.
Tracking information will be provided when available once an order has shipped.
FREE SHIPPING
Orders totaling $500 or more before taxes qualify for free standard shipping within the United States.
TT.Jeffries Ash & Rise Label reserves the right to select the shipping carrier and service level for all free shipping orders.
SHIPPING TIMES
Transit times vary based on destination and carrier. Delivery estimates are provided by the carrier and are not guaranteed. Delays caused by weather, holidays, carrier service interruptions, or other circumstances beyond our control may occur.
INCORRECT SHIPPING INFORMATION
Customers are responsible for providing accurate shipping and delivery information.
TT.Jeffries Ash & Rise Label is not responsible for delays, additional shipping charges, lost packages, or failed deliveries resulting from incorrect or incomplete information provided during checkout.
ORDER ISSUES
Please inspect your order immediately upon delivery.
If you experience any issues with your order, including shipping damage, missing items, or production concerns, please contact us within three (3) business days of receiving your order so we can review and address the issue.
LOST OR DELAYED PACKAGES
Once an order has been transferred to the shipping carrier, TT.Jeffries Ash & Rise Label is not responsible for carrier delays, lost packages, stolen packages, or delivery exceptions.
Customers should contact the shipping carrier directly regarding delivery-related issues using the tracking information provided.
CONTACT US
If you have questions regarding shipping, delivery, or an existing order, please contact:
TT.Jeffries Ash & Rise Label
Email: hello@ttjeffriesashriselabel.com
Arlington, TX 76002