Frequently Asked Questions
Find answers to common questions about our services
Schools & Fundraisers
We offer comprehensive fundraising programs including spirit wear sales, event merchandise, and custom apparel campaigns. Our team works directly with schools to create designs that resonate with your community and maximize fundraising potential.
Yes, we provide tiered pricing based on order quantity. The more you order, the better the per-unit price. Contact us for a custom quote based on your specific needs.
Absolutely! We can work with your existing school logos, mascots, and brand colors. Our design team will ensure everything meets your brand guidelines and looks professional.
We require a minimum of 25 pieces for t-shirts and 15 pieces for hoodies. Contact us to discuss your specific needs.
Standard turnaround time is 10-14 business days after artwork approval. Rush services are available for an additional fee if you need your order sooner.
Sports Teams
We offer a complete range of sports apparel including jerseys, practice shirts, warm-ups, hoodies, and fan gear. All items can be customized with team names, numbers, and logos.
Yes! We can personalize each garment with individual player names and numbers. Simply provide us with a roster and we'll handle the rest.
Currently we do not offer performance fabrics, BUT we can absolutely add custom designs if you provide the fabric material.
Yes! We can create matching fan gear including t-shirts, hoodies, and accessories that coordinate with your team uniforms. Great for building team spirit!
Yes. Our DTF transfers are designed to withstand regular wear, washing, and active use. They offer strong adhesion, vibrant colors, and a soft feel, making them a great choice for sports teams, schools, and organizations.
Businesses & Commercial
We provide a full range of business apparel including shirts and hoodies, fulfilling uniform and promotional needs all branded with your company logo and colors.
Yes! Our design team can help develop or refine your corporate branding to ensure consistency across all your apparel and promotional items.
We offer warehousing and inventory management services for businesses that need regular apparel fulfillment. We can store your branded items and ship as needed.
Corporate order minimum is 25 t-shirts and 15 hoodies per order.
Yes, we offer rush production services for time-sensitive corporate events and trade shows. Contact us as soon as possible to discuss your timeline and options.
Government & Organizations
Yes, we have extensive experience working with government agencies at all levels. We understand procurement processes and can provide necessary documentation and certifications.
Absolutely. We can work within specific compliance requirements including Buy American provisions, safety standards, and other regulatory needs.
Yes, we accept tax-exempt certificates from qualifying organizations. Simply provide your tax-exempt documentation when placing your order.
We offer net 30 payment terms for qualified organizations and government agencies. Credit applications are available upon request.
Yes, we regularly respond to RFPs and can provide detailed quotes with all necessary specifications and documentation. Contact us with your RFP details.
Ordering & Pricing
Contact us with details about your project including quantity, garment type, decoration method, and any design requirements. We'll provide a detailed quote within 48 hours.
Pricing is based on quantity, garment type, number of print locations, number of colors, and decoration method. Larger quantities and simpler designs generally result in lower per-unit costs.
Setup fees vary by decoration method. These are one-time charges that don't apply to reorders of the same design.
We accept credit cards, ACH transfers, checks, and purchase orders from approved accounts. Payment is typically required before production begins.
Yes! We keep your artwork on file for easy reordering. Reorders don't incur setup fees, making them more cost-effective.
Production & Turnaround
Our standard turnaround time is 10-14 business days from artwork approval. This includes production and quality control but does not include shipping time.
Yes, rush services are available for an additional fee. Depending on our current production schedule, we can often complete orders in 5-7 business days. Contact us to check availability.
Production begins once artwork is approved, payment is received, and any required garments are in stock. We'll provide a production timeline when you place your order.
Yes! We provide regular updates throughout the production process. You can also contact us anytime for a status update on your order.
If any delays occur, we'll notify you immediately and provide an updated timeline. Common causes include garment availability or artwork revision needs.
Artwork & Design
Yes! Our in-house design team can create custom artwork or help refine your existing designs. Design services are included with most orders.
We prefer vector files in AI, EPS, or PDF format. We can also work with high-resolution PNG or JPG files. If you're unsure about your files, send them over and we'll let you know if they'll work.
In many cases, yes. Our designers can often recreate or improve designs from photos or low-resolution images. Additional design fees may apply depending on complexity.
We include up to 3 rounds of revisions with our design services. Additional revisions beyond that may incur extra charges.
Absolutely! We provide a digital proof for your approval before production begins. We won't start printing until you've approved the final design.
Shipping & Fulfillment
We offer ground shipping, expedited shipping, and freight options for large orders. Shipping costs are calculated based on weight, dimensions, and destination.
Yes, we ship internationally. International orders may require additional time for customs clearance and may be subject to duties and taxes.
Yes! We can split shipments and send to multiple addresses. This is perfect for teams with players in different locations or businesses with multiple offices.
Orders are carefully folded, bagged, and boxed to ensure they arrive in perfect condition. We can also provide individual poly-bagging for an additional fee.
If your order arrives damaged, contact us immediately with photos. We'll work with the carrier and replace any damaged items at no charge to you.
No FAQs found matching your search
Built for Organizations That Need Apparel Done Right
We help schools, teams, businesses, and organizations streamline apparel ordering with reliable production, organized fulfillment, and consistent turnaround times.
tammie@ttjeffriesashriselabel.com
