How can we help you?
Find answers to common questions about our custom apparel and screen printing services
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Schools & Fundraisers
We understand that school fundraisers come in all sizes. Our minimum order quantity is just 12 pieces, making it easy for small groups to get started. For larger fundraising campaigns, we offer volume discounts that increase your profit margins.
Yes! We provide special educational pricing for schools, PTAs, and student organizations. Contact our team with your school information to receive a custom quote with discounted rates designed specifically for educational fundraising.
Absolutely! Our design team specializes in creating custom spirit wear that captures your school's identity. We'll work with your mascot, colors, and any specific requirements to create designs that students and parents will love.
We accept purchase orders from accredited educational institutions, as well as credit cards, checks, and online payments. We can also set up payment plans for larger orders to make budgeting easier for your organization.
Standard turnaround time for school orders is 10-14 business days after design approval. We also offer rush services if you need items for an upcoming event. Contact us with your deadline and we'll work to accommodate your timeline.
Sports Teams
We print on a wide variety of athletic apparel including performance t-shirts, jerseys, hoodies, warm-up gear, and more. We work with top brands known for quality and durability in sports applications.
Yes! We specialize in custom team uniforms with individual player names and numbers. Simply provide us with your roster information and we'll ensure each player gets their personalized gear.
We can set up a custom online team store where players and families can order additional items throughout the season. This makes it easy to manage ongoing orders without minimum quantities.
For athletic wear, we recommend screen printing or heat transfer vinyl for durability. Both methods hold up well to frequent washing and intense activity. Our team can recommend the best option based on your specific needs and budget.
Yes! We can match your team colors precisely using PMS color matching. Just provide us with your team's color codes or a sample, and we'll ensure your apparel matches perfectly.
Businesses & Commercial Orders
For commercial screen printing, our minimum order is typically 24 pieces per design. However, we can accommodate smaller quantities using alternative printing methods. Contact us to discuss your specific needs.
Yes! We work with businesses of all sizes to create professional branded apparel. Our team ensures your logo and branding are reproduced accurately on high-quality garments that represent your company well.
Absolutely! We have experience managing large-scale corporate orders and can ship to multiple locations. We'll work with you to coordinate timing, sizing, and distribution to make the process seamless.
We prefer vector files in AI, EPS, or PDF format for the best quality. If you only have PNG or JPG files, we can often work with those too. Our design team can also recreate your logo if needed.
Yes, we offer warehousing services for businesses that need ongoing inventory management. We can store your branded apparel and fulfill orders as needed, making it easy to manage employee uniforms or promotional items.
Government & Organizations
Yes, we accept purchase orders from federal, state, and local government agencies. We're experienced in working with government procurement processes and can provide all necessary documentation.
We maintain active vendor registrations with various government entities. Contact us with your specific requirements and we'll confirm our registration status or begin the registration process if needed.
Absolutely! We regularly respond to RFPs and can provide detailed quotes that meet your specifications. Our team is experienced in preparing comprehensive proposals for government and organizational bids.
We maintain various industry certifications and can provide documentation as needed for your procurement requirements. Contact us to discuss specific certification needs for your project.
Yes, we honor tax-exempt status for qualified government agencies and non-profit organizations. Simply provide your tax-exempt certificate when placing your order.
Ordering & Pricing
Getting a quote is easy! Use our online quote form, email us your project details, or give us a call. We'll need to know the quantity, garment type, number of print colors, and any special requirements to provide an accurate quote.
Pricing is based on several factors including quantity, number of print locations, number of colors, garment type, and any special printing techniques. Generally, larger quantities and fewer colors result in lower per-piece costs.
Yes! We offer tiered pricing with discounts for larger quantities. The more you order, the lower your per-piece cost. Contact us for a detailed quote showing pricing at different quantity levels.
We accept credit cards, debit cards, PayPal, checks, and purchase orders from approved accounts. Payment is typically required before production begins, though we offer net terms to established business customers.
Yes! We keep your artwork and screens on file for easy reordering. Simply contact us with your previous order number and we can quickly set up a reorder, often with reduced setup costs.
Production & Turnaround
Our standard production time is 10-14 business days after artwork approval. This timeline begins once you've approved the final design and we've received payment. We'll provide a specific delivery date when you place your order.
Yes! We offer rush production for urgent orders. Depending on our current production schedule, we can often complete orders in 5-7 business days. Rush fees apply, and availability varies, so contact us as soon as possible with your deadline.
We'll keep you updated throughout the production process. You'll receive notifications when your artwork is ready for approval, when production begins, and when your order ships. You can also contact us anytime for a status update.
Quality is our top priority. If there's any issue with your order, contact us immediately. We'll work quickly to resolve the problem, whether that means reprinting items or finding another solution that meets your needs.
Yes! We provide order tracking and status updates. You can contact our customer service team anytime to check on your order's progress through design, production, and shipping.
Artwork & Design
No problem! Our experienced design team can create custom artwork for you. Just share your ideas, and we'll develop designs that bring your vision to life. We offer free design consultations and mockups.
Vector files work best for screen printing. We prefer AI, EPS, or PDF formats. If you only have PNG or JPG files, send the highest resolution version you have. Our team can convert or recreate artwork as needed.
Absolutely! We'll send you a digital proof showing exactly how your design will look on the selected garment. You'll have the opportunity to request changes before we begin production. We don't print until you're completely satisfied.
Yes! Our design team can enhance existing logos, update outdated designs, or adapt your artwork to work better for screen printing. We'll work with you to ensure the final result meets your expectations.
You can use as many colors as you'd like! Keep in mind that each color requires a separate screen, which affects pricing. For budget-conscious projects, we can help simplify designs while maintaining visual impact.
Shipping & Fulfillment
We offer various shipping options including ground, expedited, and overnight delivery through major carriers. We'll recommend the best option based on your timeline and budget. Shipping costs are calculated based on package size, weight, and destination.
Yes, we ship to many international destinations. International shipping times and costs vary by location. Contact us with your shipping address for a specific quote and estimated delivery time.
Absolutely! We can split your order and ship to multiple locations. This is perfect for teams, organizations, or businesses with multiple offices. Just provide the shipping addresses and quantities for each location.
All items are carefully folded, packaged, and shipped in protective boxes or poly bags to ensure they arrive in perfect condition. For large orders, we can also provide individual bagging or special packaging upon request.
Yes! Once your order ships, you'll receive tracking information via email. You can monitor your shipment's progress and know exactly when to expect delivery.